First Order 20% Off
Same Day Pick Up To 10pm

Help

We are always happy to support you

Email Us

For general inquiries & questions, 
contact us via email

support@simplifiedcleaner.com

FAQ

Do you offer unscented detergent for wash and fold?

Yes! we offer unscented detergent for wash and fold. Please put the request on the additional note when you place wash and fold order.

Are you available in my area?

We determine service area base on zip code. West side of Manhattan are under cover and we are expanding soon.

Is there a pickup or delivery fee?

For member we offer free pickup and delivery. For regular customer we charge $5 for order under $30.

Is there an order minimum?

Yes. All orders must be $15 or more. You will stay be charge $15 if it is below minimum.

How do i let you know about stains?

If you have stains that need attention please note it on the additional note section when you place order.

Do i need to be home during pick up / delivery?

Feel free to leave your wash and fold and dry clean items with your doorman or somewhere else that you requested. Simplified Cleaner is not responsible for loss resulting from bags or items that are left unattended.

Can i provide my own laundry detergent?

Customers are welcome to provide us their own detergent only if it is a single use disposable container or a pod.

Do i need to separate my clothes?

Yes, it is very important that you separate laundry and dry cleaning items. Further, we ask that you take note of the cleaning instructions on all items of clothing before submitting them to us for cleaning. For hang dry, please separate these items and place them either in a separate plastic bag INSIDE the Wash and Fold bag.

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